The Potter County Sheriff's Office can be contacted by calling (806) 379-2900.

The Potter County Detention Center can be contacted by calling (806) 335-4100.

We do not give out warrant information over the phone. You can find this information on this website or present yourself in person to our warrants section, which is located at 13103 NE 29th Ave.

If you know where somebody is that has a warrant for their arrest, you can contact our warrants section at 379-2982.

Fill out a Citizen Complaint Form and drop it off with the receptionist in the Sheriff's Office. A completed form may also be faxed or mailed to the Sheriff's Office. Instructions for doing so are on the Complaint Form. These forms may be picked up from the receptionist during normal business hours, or you may download the form by clicking below.

The Probation Office is not a part of the Sheriff's Office. You may call them at 378-3700.

You can contact the Potter County Hot Check Office at 379-2271. They will give you the necessary information about how to handle the problem.

The first thing that needs to be determined is whether the offense you are reporting occurred inside or outside the city limits. Even if you reside in the rural county area, you must file your report with the Amarillo Police Department if the offense occurred inside the city limits. If your reported offense occurred outside the city limits, you can either call the Sheriff's Office to have a deputy dispatched to your residence or workplace to take the report or you may come in person to 13103 NE 29th Avenue where a deputy will meet with you to take the report. If you are reporting an offense that involves theft or vandalism, it is always best to have a deputy meet with you at the place of occurrence so that we may take necessary pictures and/or gather any evidence discovered during our initial investigation.

Fingerprints are being required for more jobs today than ever before. The Sheriff's Office offers fingerprinting services to citizens for a fee of $10 per fingerprint card required. Payment for the fingerprinting is cash only. We do not accept checks or credit/debit cards at this time. The service is offered Monday - Friday at the Potter County Courthouse (500 S. Fillmore St.) between the hours of 9AM - 11AM and 1:30PM - 3:30PM and at the LEC (13103 NE 29th Ave.) between the hours of 8:30AM - 3:30PM.

As of March, 2011: Individuals requiring fingerprints for a Concealed Handgun License (CHL) may no longer use inked fingerprint cards for their application packets. Fingerprint submissions for this license MUST be done electronically. For more information about authorized services, see the Texas DPS website here.

Additionally, we offer an identification kit for children and elderly who are prone to wander off. The kit includes a basic set of fingerprints that we take and also has a place for you to add a photograph and address information. This kit and service are free for children and those diagnosed with Alzheimer's disease.

Sex offender registration is required for those who are convicted of this type of criminal offense. Registrations are conducted Monday - Friday from 9:00AM - 4:00PM. This required registration is done at the Sheriff's Office located at 13103 NE 29th.

On the front page of this website, or "Public Records" drop-down menu above, is a link for our jail roster. This roster is in a PDF format and is available daily to include a full jail roster as well as a daily book-in roster. The roster is sorted by inmate name in alphabetical order.

As of April, 2011, the Sheriff's Office has moved to a new management system that adds abbreviated codes to the beginning of all charges. The codes reflect the level of offense the inmate is being charged with. The codes MA, MB, and MC indicate the level of misdemeanor offense and the codes FX, F1, F2, F3 and FS indicate the level of felony offense. The code NA will be used if a level of offense does not apply to that particular charge. This can be in reference to probation violations, out-of-state offenses or offenses where only a fine is still owed.

Personal mail and photographs will be sent to the address below:

Potter County Detention Center

Inmate's Name and SO#

P.O. Box 247

Phoenix, MD 21131

Notice, this is a mail service that scans the mail and then it is sent via tablet to the inmate after being reviewed and approved. Legal paperwork will still be mailed to the Detention Center as usual.

Paperback books and a small, soft cover bible will be accepted from a publisher or distributor sealed in a mailing box, from ex. Amazon.com.

A soft-cover book may be sent to an inmate. The books become the property of the Potter County Jail Library when the inmate is finished with the book or when the inmate is released from custody. Inmates are not allowed to have magazines or newspapers. Please do not send or subscribe inmates to magazines, newspapers or other periodicals.

A soft-cover bible may be sent to an inmate. If the inmate already has a bible, any additional bibles received will be placed in the inmate's personal property, which is stored by the Sheriff's Office in a secure property room.

The property will be returned to sender at the sender's expense.

Cash, credit card or debit card deposits can be made in the Access Corrections kiosk located in the Detention Center visitation lobby at 13100 NE 29th Ave. Amarillo, TX or online at www.accesscorrections.com.

No. Inmates are not allowed to send money through the mail.

There is no limit to the amount of money you can add to an inmate’s account on the Detention Center kiosk or on www.accesscorrections.com.

Personal mail and photographs will be sent to the address below, under Inmate Correspondence. Notice, this is a mail service that scans the mail and then it is sent via tablet to the inmate after being reviewed and approved. Legal paperwork will still be mailed to the Detention Center as usual.

Paperback books and a small, soft cover bible will be accepted from a publisher or distributor sealed in a mailing box, from ex. Amazon.com.

INMATE CORRESPONDENCE

The Potter County Detention Center has contracted with Viapath Technologies to provide TextBehind electronic mail services. This mail delivery method is being implemented to streamline the operations of the Sheriff’s Office, improve communications, and ensure the safety and well-being of inmates and staff. TextBehind is a quick and efficient way for inmates to receive letters and photos electronically. Inmate postal mail must be sent to the following address (effective 12/01/2023):

Potter County Detention Center

Inmate’s Name and SO#

P.O. Box 247

Phoenix, MD 21131

The inmate’s name and SO# must be printed clearly on the outside of the envelope or postcard to ensure the mail is posted to the correct account.

All regular inmate postal mail (postcards, letters, greeting cards, etc.) will be scanned into the system and made available to the inmates for viewing via the tablets.

Legal mail, court documents, and publications will continue to be sent directly to the facility at 13100 NE 29th Amarillo, TX 79111.

DO NOT mail money orders or cashier’s checks. They will be returned to sender. To give money toward an inmate’s account, see “How do I send money to an inmate?” shown above.

All inmate correspondence must have a return address listed on the outside of the envelope.

To report any mail delivery issues, contact TextBehind support directly at info@TextBehind.com.

SCHEDULE

Please note, each inmate is scheduled one day per week for visitation based on the first letter of their last name:

Monday: Inmates with the last name beginning with A thru D

Tuesday: Inmates with the last name beginning with E thru J

Wednesday: Inmates with the last name beginning with K thru N

Thursday: Inmates with the last name beginning with O thru R

Friday: Inmates with the last name beginning with S thru Z

Visitation hours are:

8:30AM to 11:30AM – Monday thru Friday

AND

6:30PM to 9:30PM – Monday thru Friday

RULES

1. Visitation privileges will be extended to all inmates in the Potter County Detention Center, unless revoked for disciplinary reasons.

2. An inmate shall be allowed two twenty (20) minute in-person, non-contact visits per calendar week (a week beginning on Sunday and ending on Saturday).

3. Only two adults or one adult with children, under the age of sixteen, will be allowed to visit at a time.

4. Visitor registration will begin 15 minutes prior to the start of visiting hours.

5. Visitors must present proper identification containing their photograph. The following identification will be authorized:

a. Current Texas or out of state driver’s license or ID card.

Paper license shall be accompanied by other picture

identification with the correct address.

b. Current military identification card.

c. Current alien identification card.

6. All visitors must register prior to entering the visitation area.

7. All visitors will be expected to act in an orderly manner. Persons accompanied by juveniles under the age of sixteen (16) years shall be responsible for the juveniles’ behavior.

8. All visitors must be in proper dress attire at all times (shoes, shirt, etc.).

9. Cell phones, cameras of any kind, purses, packages, umbrellas, bags, and other items which may be used as containers are not allowed within the visitation area. All items will be left in their car or outside the detention center.

10. There will be no glass baby bottles, strollers, or toys for babies brought into the jail.

11. There will be no smoking in the jail by visitors at any time.

12. Visitors who have been incarcerated in the Potter County Detention Center in the preceding 6 months will not be allowed to visit, with the exception of legal spouses, parents, or children of the inmate. Supervisory authorization is required in such cases.

13. Special visits will not be allowed except in the case of a confirmed emergency such as a serious illness or death in the immediate family. Special visits involving travel over 150 miles may be reviewed on a case-by-case basis by the supervisor on duty. All special visits require approval from the supervisor on duty. No more than two special visits will be allowed within a thirty (30) day period and at the discretion of the facility supervisor.

Inmates are allowed two (2) twenty minute visits every calendar week.

Contact visits are not allowed.

The Sheriff's Office does not release this information.

Inmates may release personal property to visitors at the inmate's request. Sheriff's Office personnel will complete the appropriate paperwork at the time of the property release.

You cannot call an inmate, however, inmates can place collect telephone calls from their housing assignments.

Inmates can place collect telephone calls from their housing assignments.

You must contact your local telephone company.

Contact the Detention Center and request a "call block" to be placed on your phone number.

Commissary is the term used to identify items that the inmates are allowed to purchase from the Sheriff's Office. These items include various snacks, undergarments, writing materials and personal hygiene items.