top of page




Effective May 30, 2022 Inmate Visitation Plan

Visitation privileges will be extended to all inmates confined in the Potter County Detention Center (unless revoked for disciplinary reasons)

An inmate shall be allowed to have two twenty minute in-person, non-contact visits per calendar week (a week beginning on Sunday and ending on Saturday). At least one visitation period shall be during evenings.

  1. 8:30AM  to 11:30AM - Monday thru Friday

  2. 6:30PM to 9:30PM - Monday thru Friday

  3. Monday - Inmates with last name beginning with A THRU D

  4. Tuesday - Inmates with last name beginning with E THRU J

  5. Wednesday - Inmates with last name beginning with K THRU N

  6. Thursday - Inmates with last name beginning with O THRU R

  7. Friday - Inmates with last name beginning with S THRU Z

Only two adults or one adult with children, under the age of sixteen, will be allowed to visit at a time.

Person who have been in jail during the last 6 months shall not be allowed to visit. 

The following shall be exceptions:

1. The visitor is the inmate's legal spouse, parent or child and prior authorization has been given by the shift supervisor.

Special visits will not be allowed except in the case of a confirmed emergency such as a serious illness or death in the immediate family. Special visits involving travel over 150 miles may be reviewed on a case by case basis by the supervisor on duty. All special visits require approval from the supervisor on duty. No more than two special visits will be allowed within a thirty day period and at he discretion of the facility supervisor. Shift supervisor can be reached at 806-335-4100.



The Potter County Detention Center introduced Inmate Programs on February 3, 2017. Inmate Programs allow inmates the opportunity to begin the process of change, as well as, use their time wisely. A variety of classes are offered including, but not limited to:


  • Life Skills: classes designed to teach general life skills to help with everyday life. Topics include job readiness, parenting, grief/loss, empowerment, and wellness.

  • Houses of Healing: intensive small group designed to target individuals interested in emotional healing.

  • Seeking Safety: intensive small group designed to target individuals with trauma and substance abuse issues.

  • Relationships While in Recovery: intensive small group designed to teach relationships skills including how to build new relationships, maintain current relationships and eliminate unhealthy relationships.

  • Healing Write: small group focused on healing through journal writing.
  • Sharing Hope: a program to assist women who are incarcerated in recovery and overcoming their destructive behavior by sharing God's love and hope through the teaching of His Word. This organization is statewide in 49 states and has been very successful in its work with inmates across our state. The Potter County Sheriff's Office holds a Chili Fundraiser each year in support of the wonderful work Sharing Hope does for the women incarcerated here in our facility.


We also offer GED classes, since February 15, 2017. We have had several take advantage of the opportunity. Since we have had 2 graduate with several on the verge of graduation. The great thing is that the program we use if they get out of jail they can go to any computer and continue that education.












Inmates can receive money through Access Corrections Secure Deposits. Here's what you need to know to successfully send money:

1) Go to and create an account where money can be deposited for the inmate online.

2) If you have any questions, contact (866) 345-1884. Someone is available 24/7.

3) In the Detention Center Visitation Lobby, you'll find a kiosk that accepts cash, debit and credit cards.

4) In the Detention Center Visitation Lobby or the LEC, we also accept Money Orders that include the inmate's SO#.

5) The kiosk will NOT take a prepaid credit or debit card.

6) The kiosk will only accept US denominations of $5 or above and will NOT give change back.

7) The visitation officer does NOT make change or keep change in their office.




The Potter County Detention Center has contracted with Viapath Technologies to provide TextBehind electronic mail services. This mail delivery method is being implemented to streamline the operations of the Sheriff’s Office, improve communications, and ensure the safety and well-being of inmates and staff. TextBehind is a quick and efficient way for inmates to receive letters and photos electronically. Effective December 1st, 2023, inmate postal mail must be sent to the following address:


Potter County Detention Center

Inmate’s Name and SO#

P.O. Box 247

Phoenix, MD 21131


The inmate’s name and SO# (Sheriff’s Office number) must be printed clearly on the outside of the envelope or postcard to ensure the mail is posted to the correct account. The inmate’s SO# can be found by accessing the jail roster found under the Public Records tab, then clicking on the Jail Roster button. The inmates are listed in alphabetical order, with the SO# listed on the right side of each inmate’s name. 


All regular inmate postal mail (postcards, letters, greeting cards, etc.) will be scanned into the system and made available to the inmates for viewing via the tablets.


Legal mail, court documents, and publications will continue to be sent directly to the facility at 13100 NE 29th Amarillo, TX 79111.


DO NOT mail money orders or cashier's checks. They will be returned to sender. To give money toward an inmate’s account, see the Commissary section above.


All inmate correspondence must have a return address listed on the outside of the envelope.  


To report any mail delivery issues, contact TextBehind support directly at



bottom of page